Finding Hidden Profits
Productivity is gaining, but earnings continue to disappoint. Where can companies,
and their shareholders, find long-lasting relief from the profit squeeze? We examined
the strategies of 30 firms that managed to substantially improve margins and found at
least one answer: short, targeted "profit-hunt" programs. Today, these programs are
improving both margins and the way companies do business.
Open Market Innovation
A growing number of companies have started to move in the direction of open-market innovation,
an approach that brings the benefits of free trade to the flow of new ideas. By systematically
opening their innovation borders to vendors, customers and even competitors, they are increasing
the imports and exports of novel ideas. As they do, they improve the speed, cost and quality of
Getting Back to Offense
The secret to top private equity firms' success lies not just in financial structuring, but
increasingly in five managerial disciplines. The good news for corporations? These disciplines
can, and do, apply to publicly held companies.
Private Equity Disciplines for the Corporation
secret to top private equity firms' success lies not just in financial
structuring, but increasingly in five managerial disciplines. The
good news for corporations? These disciplines can, and do, apply
to publicly held companies.
Making Change Stick
often, management teams that face the challenge of corporate transformation
don't move far enough, fast enough, or broadly enough to truly reposition
their businesses. Instead, they implement half-cures that can be
worse than the disease: round after round of restructuring, strategic
redirection, or layoffs, none of them sufficient to reinvigorate
Companies that implement "fast, focused, and simultaneous" change
programs are the ones with the best chances to create enormous and
long-lasting shareholder value.
Making CRM Work
Customer relationship management (CRM) tools disappoint most users. That's
because too many businesses put technology before thought, applying
CRM software before they've straightened out their business strategies.
But CRM can work. Properly applied, it can help increase customer
loyalty and so increase revenues. And it can yield savings when
users see which customers cost most to service.